Our Employer Advisory Service (EAS) gives eligible small businesses free tailored written advice on pay and entitlement issues. handling employee requests (such as leave).hiring employees and creating an employment contract.It’s also designed so you can quickly and easily get information and resources about workplace responsibilities. It’s a virtual hub for small business employers with tailored resources and workplace information most relevant to them. Visit our online hubīefore calling, check out our Small Business Showcase first. Small business employers and representatives can call us about workplace issues. You can also make an anonymous report in another language too. Stay anonymousĬoncerned someone isn't complying with workplace laws but don't want to get involved directly? Make an anonymous report. You can also get in touch over the phone on the number above or send us an online enquiry. We’ll explain the next steps if a situation can’t be resolved at the workplace. If you need extra help, go to our Fixing a workplace problem section. Sometimes this isn't possible and extra help is needed. Problems can usually be fixed quickly when employees and employers talk to each other about it.
For more practical advice, go to our Common workplace problems section now.
These guides will give you the steps you need to help tackle your issue at work. I'm not sure which award covers my business.I've been fired and I’m not sure what I’m entitled to.Help with a workplace issue Try working it out first using our guides But there are some issues we can’t help with, such as:Ĭheck what issues we deal with and what other government agencies deal with on our Contact us page. Our Advisers can help you with advice and information on many workplace problems. If you don’t have this information when you call, we may need you to find it out and call us back. Having as much information as possible can speed things up. This is so our Advisers can show you where to find the information you need. It's a good idea to stay on our website when you call us. Use the checklist on our Before you call page first – that way we’ll be able to help you quicker. You’ll find her in the bottom right corner of this page. Our virtual assistant, Frankie, can also help answer your questions on workplace rights and obligations. technical workplace questions – search our Library if you're familiar with workplace relations and need more technical information.awards – check your award coverage using our Find my award tool or get a copy of your award and check the rules in the award at List of awards.workplace problems – access our step-by-step practical guides to easily deal with your workplace issue, like an underpayment or problem at work.pay rates – use our Pay and Conditions Tool (also used by our Advisers) to find pay rates, leave, notice and redundancy entitlements.If you’re after a specific answer, one of our free tools can give you the answer immediately. Save time by using one of our self-help tools. some COVID-19 issues like vaccinations and testing.įind out what we deal with and what other government agencies deal with at Contact us.ending employment – including termination, redundancy and resignation.employment conditions – like awards and agreements, hours of work, breaks and overtime.starting employment – including types of employees, probation and hiring employees.leave – like annual leave, sick leave and parental leave.pay and wages – including award rates, penalty rates or allowances and stand downs.Our phone Advisers also use this website and our online tools to answer your questions, so you can save time by checking online first. In most cases, you'll find the answer to your question on our website or by using one of our free online tools. We're open 8am – 5.30pm Monday to Friday (except for public holidays). Read our information below for quick answers and to save time. Aboriginal and Torres Strait Islander peoples.Check or calculate notice or redundancy.Bullying, sexual harassment and discrimination at work.Pay during inclement or severe weather & natural disasters.Allowances, penalty rates & other payments.
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